With over 1,100 shops in 27 countries, Decathlon strives to make the checkout experience smoother and faster. By using Erply solution, Decathlon has created a technology that improves checkout convenience, accelerates stores operations and provides multiple service methods to their customers.
Creating a new customer experience with an innovative checkout
Decathlon is using the self-checkout technology at its stores and therefore enabling a faster shopping experience and eliminating long queues. “We quickly realized the important factor of the customer experience and how to implement self-checkout technology in our stores would play in growing our business.”
Combining RFID tags and Self-checkout POS
The sports retailer Decathlon uses the RFID tags with the self-checkout POS to make in-store checkout easier for customers. RFID tags placed on articles across the store can be recognized automatically when the customer uses the kiosk hardware, this tag on the product can detect the product, its price, and all the related details. The customer then takes the item from the boxed area and adds the next one.
Result: Time reduced and Customer is happy.